MCP / Customer support
Supportbee MCP: customer support
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
$ YOUR NEXT RUN
Any agentUse Supportbee MCP in your assistant
Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/supportbee.md. Help me connect Supportbee MCP to this assistant. Then help me run this task: Use Supportbee to archive ticket. Ask me for the required inputs first and show the result.
What Supportbee MCP can do
33 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
# SUPPORTBEE_ARCHIVE_TICKET | Archive a supportbee ticket by its id. |
# SUPPORTBEE_ASSIGN_TICKET_TO_TEAM | Assign a ticket to a team. |
# SUPPORTBEE_CREATE_RULE | Create a new routing or automation rule in supportbee. |
# SUPPORTBEE_CREATE_SNIPPET | Create a reusable snippet for ticket responses. |
# SUPPORTBEE_CREATE_TICKET | Create a new support ticket. |
# SUPPORTBEE_CREATE_TICKET_REPLY | Post a reply to a ticket. |
# SUPPORTBEE_CREATE_USER_OR_CUSTOMER_GROUP | Create a new user in supportbee. |
# SUPPORTBEE_DELETE_SNIPPET | Delete a snippet by its id. |
# SUPPORTBEE_DELETE_TICKET | Permanently delete a trashed ticket. |
# SUPPORTBEE_FETCH_EMAILS | Retrieve all forwarding email addresses for the company. |
# SUPPORTBEE_FETCH_LABELS | Retrieve all custom labels. |
# SUPPORTBEE_FETCH_SNIPPETS | Fetch all saved snippets. |
Show all 33 actions
| Action | What it does |
|---|---|
# SUPPORTBEE_FETCH_TEAMS | Retrieve all teams in the company. |
# SUPPORTBEE_FETCH_TEAM_BY_ID | Fetch a supportbee team by its id. |
# SUPPORTBEE_GET_AVG_FIRST_RESPONSE_TIME_REPORT | Retrieve average first response time data points. |
# SUPPORTBEE_GET_REPLIES_COUNT_REPORT | Get replies count data points over time. |
# SUPPORTBEE_GET_TICKETS_COUNT_REPORT | Get ticket count data points over time. |
# SUPPORTBEE_LIST_TICKETS | List tickets. |
# SUPPORTBEE_LIST_TICKET_COMMENTS | List all comments for a ticket. |
# SUPPORTBEE_LIST_TICKET_REPLIES | List all replies for a specific ticket. |
# SUPPORTBEE_MARK_TICKET_AS_ANSWERED | Mark a ticket as answered. |
# SUPPORTBEE_MARK_TICKET_AS_SPAM | Mark a supportbee ticket as spam. |
# SUPPORTBEE_MARK_TICKET_AS_UNANSWERED | Mark a ticket as unanswered. |
# SUPPORTBEE_SEARCH_TICKETS | Search supportbee tickets. |
# SUPPORTBEE_SHOW_TICKET_REPLY | Fetch a specific reply for a supportbee ticket. |
# SUPPORTBEE_SHOW_USER_OR_CUSTOMER_GROUP | Retrieve a user or customer group by id. |
# SUPPORTBEE_TRASH_TICKET | Trash a supportbee ticket by its id. |
# SUPPORTBEE_UNARCHIVE_TICKET | Unarchive a supportbee ticket by its id. |
# SUPPORTBEE_UNASSIGN_TICKET_FROM_TEAM | Un-assign a ticket from its assigned team. |
# SUPPORTBEE_UNASSIGN_TICKET_FROM_USER | Unassign the user from a ticket. |
# SUPPORTBEE_UNMARK_TICKET_AS_SPAM | Unmark a supportbee ticket as spam. |
# SUPPORTBEE_UNTRASH_TICKET | Untrash (restore) a supportbee ticket by its id. |
# SUPPORTBEE_UPDATE_USER | Update supportbee user |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
SUPPORTBEE_ARCHIVE_TICKETSUPPORTBEE_ASSIGN_TICKET_TO_TEAMSUPPORTBEE_CREATE_RULEConnect Supportbee in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Supportbee credentials
Paste them into the Supportbee connection settings once; they stay with FlyMy.AI, never in a prompt or a chat.
- Account Subdomain - The account name used as the subdomain for your SupportBee instance (e.g., in https://{account_name}.supportbee.com). Get API key →
- SupportBee API Token - The API token used for authenticating requests to the SupportBee API. Open Supportbee →
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Supportbee account, under its plan and limits. No seats and no minimum.
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From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.