MCP / Customer support
Pylon MCP: customer support
Pylon B2B support: issues, accounts, contacts, users, teams, tags, knowledge base. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
$ YOUR NEXT RUN
Any agentUse Pylon MCP in your assistant
Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/pylon.md. Help me connect Pylon MCP to this assistant. Then help me run this task: Use Pylon to account get. Ask me for the required inputs first and show the result.
What Pylon MCP can do
13 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
# pylon_account_get | Get one account by id |
# pylon_accounts_list | List accounts (companies) |
# pylon_articles_list | List knowledge-base articles |
# pylon_contact_get | Get one contact by id |
# pylon_contacts_list | List contacts (end users) |
# pylon_issue_create | Create an issue |
# pylon_issue_get | Get one issue by id |
# pylon_issue_update | Update an issue |
# pylon_issues_list | List issues in a time window |
# pylon_request | Generic Pylon request to ANY endpoint - full API coverage. |
# pylon_tags_list | List tags available for issues |
# pylon_teams_list | List teams |
Show all 13 actions
| Action | What it does |
|---|---|
# pylon_users_list | List users (support agents in your Pylon workspace) |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
pylon_account_getpylon_accounts_listpylon_articles_listConnect Pylon in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Pylon API key
Paste it into the Pylon connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.
- Pylon API key - Pylon - Settings - API. Create or copy an API key. Get API key ->
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Pylon account, under its plan and limits. No seats and no minimum.
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Tickets, help desks and customer conversations.
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From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.