# Pylon MCP - Tools, Setup and Examples | FlyMy.AI

> Pylon MCP for Claude, Cursor and Codex. Customer support, with 13 actions. Your API key. See setup, examples and pricing.

Page: https://flymy.ai/mcp/pylon/

MCP / Customer support

# Pylon MCP: customer support

Pylon B2B support: issues, accounts, contacts, users, teams, tags, knowledge base. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.

[Connect Pylon](https://flymy.ai/mcp/pylon/#connect) [What it can do](https://flymy.ai/mcp/pylon/#actions)

Your own API key, 13 actions, Customer support

$ YOUR NEXT RUN

Claude Code, Codex, Cursor, Any agent

## Use Pylon MCP in your assistant

Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.

```
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/pylon.md. Help me connect Pylon MCP to this assistant. Then help me run this task: Use Pylon to account get. Ask me for the required inputs first and show the result.
```

[Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/pylon.md)

## What Pylon MCP can do

13 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.

| Action | What it does |
|---|---|
| [#](https://flymy.ai/mcp/pylon/#method-pylon_account_get) `pylon_account_get` | Get one account by id |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_accounts_list) `pylon_accounts_list` | List accounts (companies) |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_articles_list) `pylon_articles_list` | List knowledge-base articles |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_contact_get) `pylon_contact_get` | Get one contact by id |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_contacts_list) `pylon_contacts_list` | List contacts (end users) |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_issue_create) `pylon_issue_create` | Create an issue |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_issue_get) `pylon_issue_get` | Get one issue by id |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_issue_update) `pylon_issue_update` | Update an issue |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_issues_list) `pylon_issues_list` | List issues in a time window |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_request) `pylon_request` | Generic Pylon request to ANY endpoint - full API coverage. |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_tags_list) `pylon_tags_list` | List tags available for issues |
| [#](https://flymy.ai/mcp/pylon/#method-pylon_teams_list) `pylon_teams_list` | List teams |

**Show all 13 actions**

| Action | What it does |
|---|---|
| [#](https://flymy.ai/mcp/pylon/#method-pylon_users_list) `pylon_users_list` | List users (support agents in your Pylon workspace) |

## Ask your agent

Requests to paste as they are. Each one runs on the actions named under it.

**“Use Pylon to account get. Ask me for the required inputs first and show the result.”** uses `pylon_account_get`

**“Use Pylon to accounts list. Ask me for the required inputs first and show the result.”** uses `pylon_accounts_list`

**“Use Pylon to articles list. Ask me for the required inputs first and show the result.”** uses `pylon_articles_list`

## Connect Pylon in a minute

One MCP for every integration. Add it once, then every MCP in the catalog is a request away.

1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
2. 02 ### Add your Pylon API key Paste it into the Pylon [connection settings](https://app.flymy.ai/mcp-configs#pylon) once; it stays with FlyMy.AI, never in a prompt or a chat.
  - **Pylon API key** - Pylon - Settings - API. Create or copy an API key. [Get API key ->](https://app.usepylon.com/settings/api)
3. 03 ### Ask Paste a request from this page. Every run shows what it cost.

Claude Code

```
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
```

Then run /mcp in Claude Code and sign in.

Codex

```
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
```

Then run codex mcp login flymy to sign in.

claude.ai and Claude Desktop

```
https://mcp-agents.flymy.ai/mcp
```

Settings, Connectors, Add custom connector: paste this URL.

## Pay per run

FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Pylon account, under its plan and limits. No seats and no minimum.

[See usage pricing →](https://flymy.ai/pricing/)

## More Customer support MCPs

Tickets, help desks and customer conversations.

### Crisp

Crisp live chat: conversations, messages, people, sessions

16 actions / your API key

Link: https://flymy.ai/mcp/crisp/

### Faceup

FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct

1 action / your API key

Link: https://flymy.ai/mcp/faceup/

### Freshdesk

Freshdesk support: tickets, contacts, companies, agents, conversations

26 actions / your API key

Link: https://flymy.ai/mcp/freshdesk/

### Freshservice

Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments

11 actions / your API key

Link: https://flymy.ai/mcp/freshservice/

### Front

Front shared inbox: conversations, messages, contacts, tags, comments

39 actions / your API key

Link: https://flymy.ai/mcp/front/

### Gleap

Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their...

29 actions / your API key

Link: https://flymy.ai/mcp/gleap/

## Go to the source

[Pylon in the docs →](https://docs.flymy.ai/mcp/pylon), [Pylon connection settings →](https://app.flymy.ai/mcp-configs#pylon), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/)

From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.

---

For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.
