MCP / Customer support
Plain MCP: customer support
Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist... Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
$ YOUR NEXT RUN
Any agentUse Plain MCP in your assistant
Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/plain.md. Help me connect Plain MCP to this assistant. Then help me run this task: Use Plain to add customer to group. Ask me for the required inputs first and show the result.
What Plain MCP can do
23 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
# PLAIN_ADD_CUSTOMER_TO_GROUP | Add a customer to one or more customer groups. |
# PLAIN_CREATE_CUSTOMER | Create a customer. |
# PLAIN_CREATE_THREAD | Create a new thread. |
# PLAIN_DELETE_CUSTOMER | Delete a customer from the system. |
# PLAIN_DELETE_USER | Delete a user from the system. |
# PLAIN_FETCH_COMPANY | Fetch company details by id. |
# PLAIN_FETCH_ISSUES | Fetch external issue links for a customer. |
# PLAIN_FETCH_TIER | Fetch a tier by its id. |
# PLAIN_GET_CUSTOMERS | Fetch a list of customers. |
# PLAIN_GET_CUSTOMER_BY_EMAIL | Fetch customer details by email. |
# PLAIN_GET_CUSTOMER_BY_ID | Retrieve details of a specific customer by their unique id. |
# PLAIN_GET_THREAD_BY_ID | Fetch details of a specific thread using its unique identifier. |
Show all 23 actions
| Action | What it does |
|---|---|
# PLAIN_GET_USER_BY_ID | Fetch user by id. |
# PLAIN_LIST_THREADS | List all threads. |
# PLAIN_LIST_TIERS | Retrieve a list of tiers with pagination. |
# PLAIN_PLAIN_CREATE_CUSTOMER_GROUP | Create a new customer group. |
# PLAIN_PLAIN_LIST_CUSTOMER_GROUPS | List all customer groups. |
# PLAIN_PLAIN_QUERY_THREADS | Retrieve a paginated list of threads. |
# PLAIN_REMOVE_CUSTOMER_FROM_GROUP | Remove a customer from one or more customer groups. |
# PLAIN_SEND_MESSAGE | Send a new message within a thread. |
# PLAIN_UPDATE_COMPANY | Update an existing company's details. |
# PLAIN_UPDATE_THREAD | Update a thread's title. |
# PLAIN_UPSERT_CUSTOMER | Upsert (create or update) a customer. |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
PLAIN_ADD_CUSTOMER_TO_GROUPPLAIN_CREATE_CUSTOMERPLAIN_CREATE_THREADConnect Plain in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Plain API Key
Paste it into the Plain connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.
- Plain API Key - Your Plain API key, starting 'plainApiKey_'. Create it in Settings → Machine Users → Add API Key with the permissions you need; copy it now - it's shown... Get API key →
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Plain account, under its plan and limits. No seats and no minimum.
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From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.