# Plain MCP - Tools, Setup and Examples | FlyMy.AI > Plain MCP for Claude, Cursor and Codex. Customer support, with 23 actions. Your API key. See setup, examples and pricing. Page: https://flymy.ai/mcp/plain/ MCP / Customer support # Plain MCP: customer support Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist... Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Plain](https://flymy.ai/mcp/plain/#connect) [What it can do](https://flymy.ai/mcp/plain/#actions) Your own API key, 23 actions, Customer support $ YOUR NEXT RUN Claude Code, Codex, Cursor, Any agent ## Use Plain MCP in your assistant Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect. ``` Read https://flymy.ai/skill.md and https://flymy.ai/mcp/plain.md. Help me connect Plain MCP to this assistant. Then help me run this task: Use Plain to add customer to group. Ask me for the required inputs first and show the result. ``` [Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/plain.md) ## What Plain MCP can do 23 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/plain/#method-PLAIN_ADD_CUSTOMER_TO_GROUP) `PLAIN_ADD_CUSTOMER_TO_GROUP` | Add a customer to one or more customer groups. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_CREATE_CUSTOMER) `PLAIN_CREATE_CUSTOMER` | Create a customer. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_CREATE_THREAD) `PLAIN_CREATE_THREAD` | Create a new thread. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_DELETE_CUSTOMER) `PLAIN_DELETE_CUSTOMER` | Delete a customer from the system. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_DELETE_USER) `PLAIN_DELETE_USER` | Delete a user from the system. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_FETCH_COMPANY) `PLAIN_FETCH_COMPANY` | Fetch company details by id. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_FETCH_ISSUES) `PLAIN_FETCH_ISSUES` | Fetch external issue links for a customer. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_FETCH_TIER) `PLAIN_FETCH_TIER` | Fetch a tier by its id. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_GET_CUSTOMERS) `PLAIN_GET_CUSTOMERS` | Fetch a list of customers. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_GET_CUSTOMER_BY_EMAIL) `PLAIN_GET_CUSTOMER_BY_EMAIL` | Fetch customer details by email. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_GET_CUSTOMER_BY_ID) `PLAIN_GET_CUSTOMER_BY_ID` | Retrieve details of a specific customer by their unique id. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_GET_THREAD_BY_ID) `PLAIN_GET_THREAD_BY_ID` | Fetch details of a specific thread using its unique identifier. | **Show all 23 actions** | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/plain/#method-PLAIN_GET_USER_BY_ID) `PLAIN_GET_USER_BY_ID` | Fetch user by id. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_LIST_THREADS) `PLAIN_LIST_THREADS` | List all threads. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_LIST_TIERS) `PLAIN_LIST_TIERS` | Retrieve a list of tiers with pagination. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_PLAIN_CREATE_CUSTOMER_GROUP) `PLAIN_PLAIN_CREATE_CUSTOMER_GROUP` | Create a new customer group. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_PLAIN_LIST_CUSTOMER_GROUPS) `PLAIN_PLAIN_LIST_CUSTOMER_GROUPS` | List all customer groups. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_PLAIN_QUERY_THREADS) `PLAIN_PLAIN_QUERY_THREADS` | Retrieve a paginated list of threads. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_REMOVE_CUSTOMER_FROM_GROUP) `PLAIN_REMOVE_CUSTOMER_FROM_GROUP` | Remove a customer from one or more customer groups. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_SEND_MESSAGE) `PLAIN_SEND_MESSAGE` | Send a new message within a thread. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_UPDATE_COMPANY) `PLAIN_UPDATE_COMPANY` | Update an existing company's details. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_UPDATE_THREAD) `PLAIN_UPDATE_THREAD` | Update a thread's title. | | [#](https://flymy.ai/mcp/plain/#method-PLAIN_UPSERT_CUSTOMER) `PLAIN_UPSERT_CUSTOMER` | Upsert (create or update) a customer. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Use Plain to add customer to group. Ask me for the required inputs first and show the result.”** uses `PLAIN_ADD_CUSTOMER_TO_GROUP` **“Use Plain to create customer. Ask me for the required inputs first and show the result.”** uses `PLAIN_CREATE_CUSTOMER` **“Use Plain to create thread. Ask me for the required inputs first and show the result.”** uses `PLAIN_CREATE_THREAD` ## Connect Plain in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Plain API Key Paste it into the Plain [connection settings](https://app.flymy.ai/mcp-configs#plain) once; it stays with FlyMy.AI, never in a prompt or a chat. - **Plain API Key** - Your Plain API key, starting 'plainApiKey_'. Create it in Settings → Machine Users → Add API Key with the permissions you need; copy it now - it's shown... [Get API key →](https://www.plain.com/docs/graphql/authentication) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Plain account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://flymy.ai/mcp/crisp/ ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://flymy.ai/mcp/faceup/ ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://flymy.ai/mcp/gleap/ ## Go to the source [Plain in the docs →](https://docs.flymy.ai/mcp/apps/plain), [Plain connection settings →](https://app.flymy.ai/mcp-configs#plain), [Plain website →](https://www.plain.com), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.