MCP / Customer support
Onedesk MCP: customer support
OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks... Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
$ YOUR NEXT RUN
Use Onedesk MCP in your assistant
Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/onedesk.md. Help me connect Onedesk MCP to this assistant. Then help me run this task: Use Onedesk to create worklog. Ask me for the required inputs first and show the result.
What Onedesk MCP can do
28 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
# ONEDESK_CREATE_WORKLOG | Create a worklog entry. |
# ONEDESK_DELETE_ATTACHMENT | Delete a specific attachment. |
# ONEDESK_DELETE_COMMENT | Delete a specific comment by its id. |
# ONEDESK_DELETE_CUSTOMER | Delete a customer. |
# ONEDESK_DELETE_MESSAGE | Delete a specific message. |
# ONEDESK_DELETE_PROJECT | Delete a project by its id. |
# ONEDESK_DELETE_REQUIREMENT | Delete a requirement. |
# ONEDESK_DELETE_TASK | Delete a specific task. |
# ONEDESK_DELETE_TICKET | Delete a ticket by its id. |
# ONEDESK_DELETE_TIMESHEET | Delete a timesheet by its id. |
# ONEDESK_DELETE_USER | Delete a user by its id. |
# ONEDESK_DELETE_WORKLOG | Delete a worklog by its id. |
Show all 28 actions
| Action | What it does |
|---|---|
# ONEDESK_GET_ATTACHMENTS | Retrieve a list of attachments. |
# ONEDESK_GET_COMMENTS | Retrieve all comments. |
# ONEDESK_GET_COMMENT_DETAILS | Retrieve detailed information for a comment by its id. |
# ONEDESK_GET_FEEDBACK | Retrieve all feedback items. |
# ONEDESK_GET_FEEDBACK_DETAILS | Retrieve details of a specific feedback item. |
# ONEDESK_GET_ISSUES | Retrieve a list of issues. |
# ONEDESK_GET_ISSUE_DETAILS | Retrieve details of a specific issue. |
# ONEDESK_GET_MESSAGES | Retrieve a list of messages. |
# ONEDESK_GET_REQUIREMENTS | Retrieve a list of requirements. |
# ONEDESK_GET_REQUIREMENT_DETAILS | Retrieve full details of a specific requirement. |
# ONEDESK_GET_TASK_DETAILS | Retrieve details of a specific task in onedesk. |
# ONEDESK_GET_TICKETS | Retrieve a list of tickets. |
# ONEDESK_GET_TIMESHEETS | Retrieve a list of timesheet entries. |
# ONEDESK_GET_TIMESHEET_DETAILS | Retrieve details of a specific timesheet entry. |
# ONEDESK_GET_WORKLOGS | Retrieve all worklogs. |
# ONEDESK_GET_WORKLOG_DETAILS | Retrieve details of a specific worklog. |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
ONEDESK_CREATE_WORKLOGONEDESK_DELETE_ATTACHMENTONEDESK_DELETE_COMMENTConnect Onedesk in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your OneDesk API Key
Paste it into the Onedesk connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.
- OneDesk API Key - The API key used for authenticating requests to the OneDesk API. Get API key →
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Onedesk account, under its plan and limits. No seats and no minimum.
Go to the source
From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.