# Onedesk MCP - Tools, Setup and Examples | FlyMy.AI > Onedesk MCP for Claude, Cursor and Codex. Customer support, with 28 actions. Your API key. See setup, examples and pricing. Page: https://flymy.ai/mcp/onedesk/ MCP / Customer support # Onedesk MCP: customer support OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks... Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Onedesk](https://flymy.ai/mcp/onedesk/#connect) [What it can do](https://flymy.ai/mcp/onedesk/#actions) Your own API key, 28 actions, Customer support $ YOUR NEXT RUN Claude Code, Codex, Cursor, Any agent ## Use Onedesk MCP in your assistant Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect. ``` Read https://flymy.ai/skill.md and https://flymy.ai/mcp/onedesk.md. Help me connect Onedesk MCP to this assistant. Then help me run this task: Use Onedesk to create worklog. Ask me for the required inputs first and show the result. ``` [Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/onedesk.md) ## What Onedesk MCP can do 28 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_CREATE_WORKLOG) `ONEDESK_CREATE_WORKLOG` | Create a worklog entry. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_ATTACHMENT) `ONEDESK_DELETE_ATTACHMENT` | Delete a specific attachment. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_COMMENT) `ONEDESK_DELETE_COMMENT` | Delete a specific comment by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_CUSTOMER) `ONEDESK_DELETE_CUSTOMER` | Delete a customer. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_MESSAGE) `ONEDESK_DELETE_MESSAGE` | Delete a specific message. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_PROJECT) `ONEDESK_DELETE_PROJECT` | Delete a project by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_REQUIREMENT) `ONEDESK_DELETE_REQUIREMENT` | Delete a requirement. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_TASK) `ONEDESK_DELETE_TASK` | Delete a specific task. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_TICKET) `ONEDESK_DELETE_TICKET` | Delete a ticket by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_TIMESHEET) `ONEDESK_DELETE_TIMESHEET` | Delete a timesheet by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_USER) `ONEDESK_DELETE_USER` | Delete a user by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_DELETE_WORKLOG) `ONEDESK_DELETE_WORKLOG` | Delete a worklog by its id. | **Show all 28 actions** | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_ATTACHMENTS) `ONEDESK_GET_ATTACHMENTS` | Retrieve a list of attachments. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_COMMENTS) `ONEDESK_GET_COMMENTS` | Retrieve all comments. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_COMMENT_DETAILS) `ONEDESK_GET_COMMENT_DETAILS` | Retrieve detailed information for a comment by its id. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_FEEDBACK) `ONEDESK_GET_FEEDBACK` | Retrieve all feedback items. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_FEEDBACK_DETAILS) `ONEDESK_GET_FEEDBACK_DETAILS` | Retrieve details of a specific feedback item. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_ISSUES) `ONEDESK_GET_ISSUES` | Retrieve a list of issues. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_ISSUE_DETAILS) `ONEDESK_GET_ISSUE_DETAILS` | Retrieve details of a specific issue. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_MESSAGES) `ONEDESK_GET_MESSAGES` | Retrieve a list of messages. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_REQUIREMENTS) `ONEDESK_GET_REQUIREMENTS` | Retrieve a list of requirements. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_REQUIREMENT_DETAILS) `ONEDESK_GET_REQUIREMENT_DETAILS` | Retrieve full details of a specific requirement. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_TASK_DETAILS) `ONEDESK_GET_TASK_DETAILS` | Retrieve details of a specific task in onedesk. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_TICKETS) `ONEDESK_GET_TICKETS` | Retrieve a list of tickets. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_TIMESHEETS) `ONEDESK_GET_TIMESHEETS` | Retrieve a list of timesheet entries. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_TIMESHEET_DETAILS) `ONEDESK_GET_TIMESHEET_DETAILS` | Retrieve details of a specific timesheet entry. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_WORKLOGS) `ONEDESK_GET_WORKLOGS` | Retrieve all worklogs. | | [#](https://flymy.ai/mcp/onedesk/#method-ONEDESK_GET_WORKLOG_DETAILS) `ONEDESK_GET_WORKLOG_DETAILS` | Retrieve details of a specific worklog. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Use Onedesk to create worklog. Ask me for the required inputs first and show the result.”** uses `ONEDESK_CREATE_WORKLOG` **“Use Onedesk to delete attachment. Ask me for the required inputs first and show the result.”** uses `ONEDESK_DELETE_ATTACHMENT` **“Use Onedesk to delete comment. Ask me for the required inputs first and show the result.”** uses `ONEDESK_DELETE_COMMENT` ## Connect Onedesk in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your OneDesk API Key Paste it into the Onedesk [connection settings](https://app.flymy.ai/mcp-configs#onedesk) once; it stays with FlyMy.AI, never in a prompt or a chat. - **OneDesk API Key** - The API key used for authenticating requests to the OneDesk API. [Get API key →](https://kb.onedesk.com/app-od/o-onedesk/knowledge-base-1/article-1bebcbd3-e96f-4fe6-8363-aac06cbc6361) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Onedesk account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://flymy.ai/mcp/crisp/ ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://flymy.ai/mcp/faceup/ ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://flymy.ai/mcp/gleap/ ## Go to the source [Onedesk in the docs →](https://docs.flymy.ai/mcp/apps/onedesk), [Onedesk connection settings →](https://app.flymy.ai/mcp-configs#onedesk), [Onedesk website →](https://www.onedesk.com/), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.