MCP / Customer support

Helpwise MCP: customer support

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.

Your own API key36 actionsCustomer support

$ YOUR NEXT RUN

Claude CodeCodexCursorAny agent

Use Helpwise MCP in your assistant

Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.

Read https://flymy.ai/skill.md and https://flymy.ai/mcp/helpwise.md. Help me connect Helpwise MCP to this assistant. Then help me run this task: Use Helpwise to create attachment. Ask me for the required inputs first and show the result.
Open FlyMy.AIDownload brief

What Helpwise MCP can do

36 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.

ActionWhat it does
# HELPWISE_CREATE_ATTACHMENTUpload a new attachment.
# HELPWISE_CREATE_NOTEAdd a note to a conversation.
# HELPWISE_CREATE_TEAMCreate a new team.
# HELPWISE_CREATE_WEBHOOKCreate a new webhook in Helpwise.
# HELPWISE_DELETE_CONTACTDelete a contact.
# HELPWISE_DELETE_CONVERSATIONDelete a conversation.
# HELPWISE_DELETE_MAILBOXDelete a mailbox.
# HELPWISE_DELETE_MESSAGEDelete a message.
# HELPWISE_DELETE_NOTEDelete a note from a conversation.
# HELPWISE_DELETE_SIGNATUREDelete an email signature.
# HELPWISE_DELETE_TAGDelete a tag.
# HELPWISE_DELETE_TEAMDelete a team.
Show all 36 actions
ActionWhat it does
# HELPWISE_DELETE_TEMPLATEDelete a template.
# HELPWISE_DELETE_WEBHOOKDelete a webhook.
# HELPWISE_GET_ATTACHMENTRetrieve a specific attachment.
# HELPWISE_GET_ATTACHMENTSRetrieve attachments.
# HELPWISE_GET_CONTACTRetrieve details of a specific contact.
# HELPWISE_GET_CONVERSATIONRetrieve details of a specific conversation.
# HELPWISE_GET_CONVERSATIONSRetrieve a list of conversations.
# HELPWISE_GET_MAILBOXRetrieve details of a specific mailbox by its ID.
# HELPWISE_GET_MAILBOXESRetrieve mailboxes.
# HELPWISE_GET_MESSAGESRetrieve messages for a specific conversation.
# HELPWISE_GET_NOTERetrieve details of a specific note.
# HELPWISE_GET_NOTESRetrieve notes for a conversation.
# HELPWISE_GET_TAGRetrieve a specific tag.
# HELPWISE_GET_TEAMRetrieve details of a specific team by its ID.
# HELPWISE_GET_TEAMSRetrieve Helpwise teams.
# HELPWISE_GET_TEMPLATESRetrieve Helpwise email templates.
# HELPWISE_GET_USERSRetrieve Helpwise users list.
# HELPWISE_GET_WEBHOOKRetrieve details of a specific webhook.
# HELPWISE_GET_WEBHOOKSRetrieve Helpwise webhooks.
# HELPWISE_UPDATE_CONTACTUpdate an existing Helpwise contact.
# HELPWISE_UPDATE_MAILBOXUpdate an existing mailbox.
# HELPWISE_UPDATE_MESSAGEUpdate an existing message.
# HELPWISE_UPDATE_TAGUpdate an existing tag.
# HELPWISE_UPDATE_TEMPLATEUpdate an existing email template.

Ask your agent

Requests to paste as they are. Each one runs on the actions named under it.

“Use Helpwise to create attachment. Ask me for the required inputs first and show the result.”uses HELPWISE_CREATE_ATTACHMENT
“Use Helpwise to create note. Ask me for the required inputs first and show the result.”uses HELPWISE_CREATE_NOTE
“Use Helpwise to create team. Ask me for the required inputs first and show the result.”uses HELPWISE_CREATE_TEAM

Connect Helpwise in a minute

One MCP for every integration. Add it once, then every MCP in the catalog is a request away.

  1. 01

    Add FlyMy.AI

    Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.

  2. 02

    Add your Helpwise credentials

    Paste them into the Helpwise connection settings once; they stay with FlyMy.AI, never in a prompt or a chat.

    • Helpwise API Key - The API key for authenticating requests to the Helpwise API. Get API key →
    • Helpwise API Secret - The API secret associated with the API key for authenticating requests to the Helpwise API. Get API key →
  3. 03

    Ask

    Paste a request from this page. Every run shows what it cost.

Claude Code
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp

Then run /mcp in Claude Code and sign in.

Codex
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp

Then run codex mcp login flymy to sign in.

claude.ai and Claude Desktop
https://mcp-agents.flymy.ai/mcp

Settings, Connectors, Add custom connector: paste this URL.

Pay per run

FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Helpwise account, under its plan and limits. No seats and no minimum.

Go to the source

From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.