# Helpwise MCP - Tools, Setup and Examples | FlyMy.AI > Helpwise MCP for Claude, Cursor and Codex. Customer support, with 36 actions. Your API key. See setup, examples and pricing. Page: https://flymy.ai/mcp/helpwise/ MCP / Customer support # Helpwise MCP: customer support Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Helpwise](https://flymy.ai/mcp/helpwise/#connect) [What it can do](https://flymy.ai/mcp/helpwise/#actions) Your own API key, 36 actions, Customer support $ YOUR NEXT RUN Claude Code, Codex, Cursor, Any agent ## Use Helpwise MCP in your assistant Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect. ``` Read https://flymy.ai/skill.md and https://flymy.ai/mcp/helpwise.md. Help me connect Helpwise MCP to this assistant. Then help me run this task: Use Helpwise to create attachment. Ask me for the required inputs first and show the result. ``` [Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/helpwise.md) ## What Helpwise MCP can do 36 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_CREATE_ATTACHMENT) `HELPWISE_CREATE_ATTACHMENT` | Upload a new attachment. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_CREATE_NOTE) `HELPWISE_CREATE_NOTE` | Add a note to a conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_CREATE_TEAM) `HELPWISE_CREATE_TEAM` | Create a new team. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_CREATE_WEBHOOK) `HELPWISE_CREATE_WEBHOOK` | Create a new webhook in Helpwise. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_CONTACT) `HELPWISE_DELETE_CONTACT` | Delete a contact. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_CONVERSATION) `HELPWISE_DELETE_CONVERSATION` | Delete a conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_MAILBOX) `HELPWISE_DELETE_MAILBOX` | Delete a mailbox. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_MESSAGE) `HELPWISE_DELETE_MESSAGE` | Delete a message. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_NOTE) `HELPWISE_DELETE_NOTE` | Delete a note from a conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_SIGNATURE) `HELPWISE_DELETE_SIGNATURE` | Delete an email signature. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_TAG) `HELPWISE_DELETE_TAG` | Delete a tag. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_TEAM) `HELPWISE_DELETE_TEAM` | Delete a team. | **Show all 36 actions** | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_TEMPLATE) `HELPWISE_DELETE_TEMPLATE` | Delete a template. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_DELETE_WEBHOOK) `HELPWISE_DELETE_WEBHOOK` | Delete a webhook. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_ATTACHMENT) `HELPWISE_GET_ATTACHMENT` | Retrieve a specific attachment. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_ATTACHMENTS) `HELPWISE_GET_ATTACHMENTS` | Retrieve attachments. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_CONTACT) `HELPWISE_GET_CONTACT` | Retrieve details of a specific contact. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_CONVERSATION) `HELPWISE_GET_CONVERSATION` | Retrieve details of a specific conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_CONVERSATIONS) `HELPWISE_GET_CONVERSATIONS` | Retrieve a list of conversations. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_MAILBOX) `HELPWISE_GET_MAILBOX` | Retrieve details of a specific mailbox by its ID. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_MAILBOXES) `HELPWISE_GET_MAILBOXES` | Retrieve mailboxes. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_MESSAGES) `HELPWISE_GET_MESSAGES` | Retrieve messages for a specific conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_NOTE) `HELPWISE_GET_NOTE` | Retrieve details of a specific note. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_NOTES) `HELPWISE_GET_NOTES` | Retrieve notes for a conversation. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_TAG) `HELPWISE_GET_TAG` | Retrieve a specific tag. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_TEAM) `HELPWISE_GET_TEAM` | Retrieve details of a specific team by its ID. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_TEAMS) `HELPWISE_GET_TEAMS` | Retrieve Helpwise teams. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_TEMPLATES) `HELPWISE_GET_TEMPLATES` | Retrieve Helpwise email templates. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_USERS) `HELPWISE_GET_USERS` | Retrieve Helpwise users list. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_WEBHOOK) `HELPWISE_GET_WEBHOOK` | Retrieve details of a specific webhook. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_GET_WEBHOOKS) `HELPWISE_GET_WEBHOOKS` | Retrieve Helpwise webhooks. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_UPDATE_CONTACT) `HELPWISE_UPDATE_CONTACT` | Update an existing Helpwise contact. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_UPDATE_MAILBOX) `HELPWISE_UPDATE_MAILBOX` | Update an existing mailbox. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_UPDATE_MESSAGE) `HELPWISE_UPDATE_MESSAGE` | Update an existing message. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_UPDATE_TAG) `HELPWISE_UPDATE_TAG` | Update an existing tag. | | [#](https://flymy.ai/mcp/helpwise/#method-HELPWISE_UPDATE_TEMPLATE) `HELPWISE_UPDATE_TEMPLATE` | Update an existing email template. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Use Helpwise to create attachment. Ask me for the required inputs first and show the result.”** uses `HELPWISE_CREATE_ATTACHMENT` **“Use Helpwise to create note. Ask me for the required inputs first and show the result.”** uses `HELPWISE_CREATE_NOTE` **“Use Helpwise to create team. Ask me for the required inputs first and show the result.”** uses `HELPWISE_CREATE_TEAM` ## Connect Helpwise in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Helpwise credentials Paste them into the Helpwise [connection settings](https://app.flymy.ai/mcp-configs#helpwise) once; they stay with FlyMy.AI, never in a prompt or a chat. - **Helpwise API Key** - The API key for authenticating requests to the Helpwise API. [Get API key →](https://app.helpwise.io/settings/api) - **Helpwise API Secret** - The API secret associated with the API key for authenticating requests to the Helpwise API. [Get API key →](https://app.helpwise.io/settings/api) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Helpwise account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://flymy.ai/mcp/crisp/ ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://flymy.ai/mcp/faceup/ ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://flymy.ai/mcp/gleap/ ## Go to the source [Helpwise in the docs →](https://docs.flymy.ai/mcp/apps/helpwise), [Helpwise connection settings →](https://app.flymy.ai/mcp-configs#helpwise), [Helpwise website →](https://helpwise.io/), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.