MCP / Customer support

Helpdesk MCP: customer support

HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.

Connect HelpdeskWhat it can do
Your own API key15 actionsCustomer support

$ YOUR NEXT RUN

Claude CodeCodexCursorAny agent

Use Helpdesk MCP in your assistant

Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.

Read https://flymy.ai/skill.md and https://flymy.ai/mcp/helpdesk.md. Help me connect Helpdesk MCP to this assistant. Then help me run this task: Use Helpdesk to list agents. Ask me for the required inputs first and show the result.
Open FlyMy.AIDownload brief

What Helpdesk MCP can do

15 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.

ActionWhat it does
# HELPDESK_LIST_AGENTSList agents.
# HELPDESK_LIST_CANNED_RESPONSESList canned responses.
# HELPDESK_LIST_CONTACTSList contacts.
# HELPDESK_LIST_CUSTOM_FIELDSList all custom fields defined in the account.
# HELPDESK_LIST_EMAIL_DOMAINSList email domains configured for the account.
# HELPDESK_LIST_LICENSESList all licenses for an account.
# HELPDESK_LIST_REPLY_ADDRESSESRetrieve reply addresses.
# HELPDESK_LIST_RULESRetrieve a list of rules configured in the account.
# HELPDESK_LIST_SUBSCRIPTIONSList subscriptions.
# HELPDESK_LIST_TEAMSList all teams for the authenticated Helpdesk account.
# HELPDESK_LIST_TICKETSList tickets with cursor-based pagination.
# HELPDESK_LIST_TRUSTED_EMAILSRetrieve a list of trusted email addresses or domains.
Show all 15 actions
ActionWhat it does
# HELPDESK_LIST_VIEWSList agent views.
# HELPDESK_LIST_WEBHOOKSList all webhooks configured for events.
# HELPDESK_VIEW_AGENTRetrieve details of a specific agent (v1).

Ask your agent

Requests to paste as they are. Each one runs on the actions named under it.

“Use Helpdesk to list agents. Ask me for the required inputs first and show the result.”uses HELPDESK_LIST_AGENTS
“Use Helpdesk to list canned responses. Ask me for the required inputs first and show the result.”uses HELPDESK_LIST_CANNED_RESPONSES
“Use Helpdesk to list contacts. Ask me for the required inputs first and show the result.”uses HELPDESK_LIST_CONTACTS

Connect Helpdesk in a minute

One MCP for every integration. Add it once, then every MCP in the catalog is a request away.

  1. 01

    Add FlyMy.AI

    Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.

  2. 02

    Add your Personal Access Token (PAT) - Basic Encoded

    Paste it into the Helpdesk connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.

    • Personal Access Token (PAT) - Basic Encoded - Your Personal Access Token (PAT), base64-encoded with the Account ID (username:token) as required by HelpDesk API Basic Auth. PATs can be generated in the... Get API key →
  3. 03

    Ask

    Paste a request from this page. Every run shows what it cost.

Claude Code
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp

Then run /mcp in Claude Code and sign in.

Codex
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp

Then run codex mcp login flymy to sign in.

claude.ai and Claude Desktop
https://mcp-agents.flymy.ai/mcp

Settings, Connectors, Add custom connector: paste this URL.

Pay per run

FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Helpdesk account, under its plan and limits. No seats and no minimum.

See usage pricing →

Go to the source

Helpdesk in the docs →Helpdesk connection settings →Helpdesk website →Every MCP in the catalog →Usage pricing →

From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.