MCP / Customer support
Gorgias MCP
Gorgias e-commerce support: tickets, customers, messages, macros. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
List up to 10 open Gorgias tickets, most recently updated first, with their subjects and IDs.
Paste it into an assistant connected to FlyMy.AI. The agent picks the actions.
What Gorgias MCP can do
33 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
gorgias_bulk_update_tickets | Bulk update tickets Provide ticket_ids (list) and status, priority, or assignee_id to apply to all. |
gorgias_create_customer | Create a customer |
gorgias_create_integration | Create an integration |
gorgias_create_macro | Create a macro |
gorgias_create_message | Add a message to a ticket |
gorgias_create_tag | Create a tag |
gorgias_create_ticket | Create a ticket |
gorgias_delete_integration | Delete an integration WRITE action |
gorgias_delete_macro | Delete a macro WRITE action |
gorgias_delete_tag | Delete a tag WRITE action |
gorgias_delete_ticket | Delete a ticket WRITE action |
gorgias_get_customer | Get one customer |
Show all 33 actions
| Action | What it does |
|---|---|
gorgias_get_integration | Get one integration |
gorgias_get_macro | Get one macro |
gorgias_get_message | Get one message |
gorgias_get_satisfaction_survey | Get one satisfaction survey |
gorgias_get_team | Get one team |
gorgias_get_ticket | Get one ticket |
gorgias_get_user | Get one user (agent) |
gorgias_list_customers | List customers Filter by email. Pagination via limit and offset. |
gorgias_list_integrations | List integrations Pagination via limit and offset. |
gorgias_list_macros | List macros Pagination via limit and offset. |
gorgias_list_messages | List messages in a ticket Pagination via limit and offset. |
gorgias_list_satisfaction_surveys | List satisfaction surveys Filter by ticket_id. |
gorgias_list_tags | List tags Pagination via limit and offset. |
gorgias_list_teams | List teams Pagination via limit and offset. |
gorgias_list_tickets | List tickets Filter by status, channel, assignee. |
gorgias_list_users | List users (agents) Pagination via limit and offset. |
gorgias_update_customer | Update a customer Fields: email, name, phone, custom_fields. |
gorgias_update_integration | Update an integration Fields: account, password, custom_fields. |
gorgias_update_macro | Update a macro Fields: name, body, shortcuts. |
gorgias_update_tag | Update a tag Fields: name, color. WRITE action |
gorgias_update_ticket | Update a ticket Fields: status, priority, assignee_id, tags, subject. |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
gorgias_list_ticketsgorgias_get_ticketgorgias_list_messagesConnect Gorgias in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Gorgias credentials
Paste them into the Gorgias connection settings once; they stay with FlyMy.AI, never in a prompt or a chat.
- Gorgias domain - Your Gorgias subdomain, e.g. mycompany (from mycompany.gorgias.com).
- Account email - Email of the Gorgias user that owns the API key.
- Gorgias API key - Gorgias - Settings - REST API - copy your API key. How to ->
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Gorgias account, under its plan and limits. No seats and no minimum.
Go to the source
From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.