MCP / Docs and productivity

Retently MCP: docs and tasks

Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.

Your own API key15 actionsDocs and productivity

$ YOUR NEXT RUN

Claude CodeCodexCursorAny agent

Use Retently MCP in your assistant

Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.

Read https://flymy.ai/skill.md and https://flymy.ai/mcp/retently.md. Help me connect Retently MCP to this assistant. Then help me run this task: Use Retently to add feedback tags. Ask me for the required inputs first and show the result.
Open FlyMy.AIDownload brief

What Retently MCP can do

15 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.

ActionWhat it does
# RETENTLY_ADD_FEEDBACK_TAGSAdd tags to feedback items by providing feedback ids and corresponding tags.
# RETENTLY_ADD_FEEDBACK_TOPICSAdd topics to feedback items by providing feedback ids and corresponding topics.
# RETENTLY_CREATE_OR_UPDATE_CUSTOMERSCreate new customers or update existing ones by providing their details, including email, name, company, tags, and properties.
# RETENTLY_DELETE_CUSTOMERSDelete customers from the workspace by providing their unique ids.
# RETENTLY_GET_CAMPAIGNSRetrieve a list of campaigns associated with the account.
# RETENTLY_GET_CUSTOMERSRetrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
# RETENTLY_GET_CUSTOMER_BY_IDRetrieve detailed information about a specific customer by their unique id.
# RETENTLY_GET_FEEDBACKRetrieve feedback received from customers.
# RETENTLY_GET_FEEDBACK_BY_IDRetrieve detailed information about specific feedback by its unique id.
# RETENTLY_GET_LATEST_SCORERetrieve the latest nps score for the account.
# RETENTLY_GET_OUTBOXRetrieve the outbox of surveys that are scheduled to be sent.
# RETENTLY_GET_REPORTSRetrieve reports related to nps surveys, including scores and trends.
Show all 15 actions
ActionWhat it does
# RETENTLY_GET_TEMPLATESRetrieve a list of survey templates available in the account.
# RETENTLY_SEND_TRANSACTIONAL_SURVEYSend a transactional survey to customers.
# RETENTLY_UNSUBSCRIBE_CUSTOMERSUnsubscribe customers from receiving surveys by providing their email addresses.

Ask your agent

Requests to paste as they are. Each one runs on the actions named under it.

“Use Retently to add feedback tags. Ask me for the required inputs first and show the result.”uses RETENTLY_ADD_FEEDBACK_TAGS
“Use Retently to add feedback topics. Ask me for the required inputs first and show the result.”uses RETENTLY_ADD_FEEDBACK_TOPICS
“Use Retently to create or update customers. Ask me for the required inputs first and show the result.”uses RETENTLY_CREATE_OR_UPDATE_CUSTOMERS

Connect Retently in a minute

One MCP for every integration. Add it once, then every MCP in the catalog is a request away.

  1. 01

    Add FlyMy.AI

    Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.

  2. 02

    Add your Retently API Key

    Paste it into the Retently connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.

    • Retently API Key - The API key for authenticating requests to the Retently API. Get API key →
  3. 03

    Ask

    Paste a request from this page. Every run shows what it cost.

Claude Code
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp

Then run /mcp in Claude Code and sign in.

Codex
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp

Then run codex mcp login flymy to sign in.

claude.ai and Claude Desktop
https://mcp-agents.flymy.ai/mcp

Settings, Connectors, Add custom connector: paste this URL.

Pay per run

FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Retently account, under its plan and limits. No seats and no minimum.

Go to the source

From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.