# Retently MCP - Tools, Setup and Examples | FlyMy.AI > Retently MCP for Claude, Cursor and Codex. Docs and tasks, with 15 actions. Your API key. See setup, examples and pricing. Page: https://flymy.ai/mcp/retently/ MCP / Docs and productivity # Retently MCP: docs and tasks Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Retently](https://flymy.ai/mcp/retently/#connect) [What it can do](https://flymy.ai/mcp/retently/#actions) Your own API key, 15 actions, Docs and productivity $ YOUR NEXT RUN Claude Code, Codex, Cursor, Any agent ## Use Retently MCP in your assistant Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect. ``` Read https://flymy.ai/skill.md and https://flymy.ai/mcp/retently.md. Help me connect Retently MCP to this assistant. Then help me run this task: Use Retently to add feedback tags. Ask me for the required inputs first and show the result. ``` [Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/retently.md) ## What Retently MCP can do 15 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_ADD_FEEDBACK_TAGS) `RETENTLY_ADD_FEEDBACK_TAGS` | Add tags to feedback items by providing feedback ids and corresponding tags. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_ADD_FEEDBACK_TOPICS) `RETENTLY_ADD_FEEDBACK_TOPICS` | Add topics to feedback items by providing feedback ids and corresponding topics. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_CREATE_OR_UPDATE_CUSTOMERS) `RETENTLY_CREATE_OR_UPDATE_CUSTOMERS` | Create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_DELETE_CUSTOMERS) `RETENTLY_DELETE_CUSTOMERS` | Delete customers from the workspace by providing their unique ids. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_CAMPAIGNS) `RETENTLY_GET_CAMPAIGNS` | Retrieve a list of campaigns associated with the account. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_CUSTOMERS) `RETENTLY_GET_CUSTOMERS` | Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_CUSTOMER_BY_ID) `RETENTLY_GET_CUSTOMER_BY_ID` | Retrieve detailed information about a specific customer by their unique id. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_FEEDBACK) `RETENTLY_GET_FEEDBACK` | Retrieve feedback received from customers. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_FEEDBACK_BY_ID) `RETENTLY_GET_FEEDBACK_BY_ID` | Retrieve detailed information about specific feedback by its unique id. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_LATEST_SCORE) `RETENTLY_GET_LATEST_SCORE` | Retrieve the latest nps score for the account. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_OUTBOX) `RETENTLY_GET_OUTBOX` | Retrieve the outbox of surveys that are scheduled to be sent. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_REPORTS) `RETENTLY_GET_REPORTS` | Retrieve reports related to nps surveys, including scores and trends. | **Show all 15 actions** | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_GET_TEMPLATES) `RETENTLY_GET_TEMPLATES` | Retrieve a list of survey templates available in the account. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_SEND_TRANSACTIONAL_SURVEY) `RETENTLY_SEND_TRANSACTIONAL_SURVEY` | Send a transactional survey to customers. | | [#](https://flymy.ai/mcp/retently/#method-RETENTLY_UNSUBSCRIBE_CUSTOMERS) `RETENTLY_UNSUBSCRIBE_CUSTOMERS` | Unsubscribe customers from receiving surveys by providing their email addresses. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Use Retently to add feedback tags. Ask me for the required inputs first and show the result.”** uses `RETENTLY_ADD_FEEDBACK_TAGS` **“Use Retently to add feedback topics. Ask me for the required inputs first and show the result.”** uses `RETENTLY_ADD_FEEDBACK_TOPICS` **“Use Retently to create or update customers. Ask me for the required inputs first and show the result.”** uses `RETENTLY_CREATE_OR_UPDATE_CUSTOMERS` ## Connect Retently in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Retently API Key Paste it into the Retently [connection settings](https://app.flymy.ai/mcp-configs#retently) once; it stays with FlyMy.AI, never in a prompt or a chat. - **Retently API Key** - The API key for authenticating requests to the Retently API. [Get API key →](https://www.retently.com/app/settings/api/tokens) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Retently account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Docs and productivity MCPs Docs, spreadsheets, tasks, projects, forms and files. ### Notion Notion pages/databases 21 actions / sign in Link: https://flymy.ai/mcp/notion/ ### Google Sheets Google Sheets is a cloud-based spreadsheet tool enabling real-time collaboration, data analysis, and integration with other Google Workspace apps 36 actions / sign in Link: https://flymy.ai/mcp/google-sheets/ ### Airtable Airtable bases on per-user OAuth: list bases and schema, read, create, update and delete records, comments, webhooks 9 actions / sign in Link: https://flymy.ai/mcp/airtable/ ### Google Drive Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices, with robust search and offline access 51 actions / sign in Link: https://flymy.ai/mcp/googledrive/ ### Api2Pdf Api2Pdf is a REST API that enables developers to generate PDFs from HTML, URLs, and various document formats using engines like wkhtmltopdf, Headless... 9 actions / your API key Link: https://flymy.ai/mcp/api2pdf/ ### Asana Asana work management: tasks, subtasks, projects, sections, portfolios, custom fields, comments and attachments on per-user OAuth 18 actions / sign in Link: https://flymy.ai/mcp/asana/ ## Go to the source [Retently in the docs →](https://docs.flymy.ai/mcp/apps/retently), [Retently connection settings →](https://app.flymy.ai/mcp-configs#retently), [Retently website →](https://www.retently.com/), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.