MCP / Customer support
Zendesk MCP
Zendesk support tickets, users, organizations, search. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
Find up to 10 open Zendesk tickets assigned to me and show their IDs and subjects.
Paste it into an assistant connected to FlyMy.AI. The agent picks the actions.
What Zendesk MCP can do
14 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
zendesk_organizations_get | Get one organization |
zendesk_organizations_list | List organizations |
zendesk_ticket_comments_create | Add a comment to a ticket (JSON body). |
zendesk_ticket_comments_list | List comments on a ticket |
zendesk_ticket_mark_as_solved | Mark a ticket as solved (JSON body). Status is changed to 'solved'. |
zendesk_ticket_status_me | Get the currently authenticated user (self) Useful for finding your own user ID to filter 'assignee:me' or to see your role/email. |
zendesk_tickets_create | Create a new ticket (JSON body). |
zendesk_tickets_get | Get one ticket |
zendesk_tickets_list | List tickets |
zendesk_tickets_search | Search tickets with Zendesk Query Language (CQL) Examples: 'status:open assignee:me', 'subject:urgent', 'created:2025-01-01'. |
zendesk_tickets_update | Update a ticket (JSON body, partial). |
zendesk_users_get | Get one user by ID |
Show all 14 actions
| Action | What it does |
|---|---|
zendesk_users_list | List users |
zendesk_users_search | Search users |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
zendesk_tickets_searchzendesk_tickets_getzendesk_ticket_comments_listConnect Zendesk in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Zendesk credentials
Paste them into the Zendesk connection settings once; they stay with FlyMy.AI, never in a prompt or a chat.
- Zendesk subdomain - The {subdomain} in https://{subdomain}.zendesk.com. About API tokens ->
- Agent email - Your Zendesk account email (e.g. agent@company.com).
- API token - Zendesk Admin - Apps and integrations - APIs - Zendesk API - Add API token.
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Zendesk account, under its plan and limits. No seats and no minimum.
Go to the source
From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.