MCP / Customer support
Intercom MCP
Intercom support: contacts, conversations, tickets, articles. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.
List up to 10 open Intercom conversations with their IDs and reported assignees.
Paste it into an assistant connected to FlyMy.AI. The agent picks the actions.
What Intercom MCP can do
20 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.
| Action | What it does |
|---|---|
intercom_admins_list | List admins (team members). Use admin IDs to assign conversations or create replies. |
intercom_articles_get | Get one article by ID |
intercom_articles_list | List help center articles. Returns paginated list of knowledge base articles. |
intercom_companies_create | Create a new company |
intercom_companies_get | Get one company by ID |
intercom_companies_list | List all companies. Returns paginated company list (with sort/order options). |
intercom_company_contacts | List contacts in a company. Returns all contacts associated with a company. |
intercom_contact_conversations | List conversations for a contact. Returns the contact's tickets/threads. |
intercom_contacts_create | Create a new contact |
intercom_contacts_get | Get one contact by ID |
intercom_contacts_search | Search contacts (leads/customers) Filter by email, phone, name, or custom attributes. |
intercom_contacts_update | Update a contact |
Show all 20 actions
| Action | What it does |
|---|---|
intercom_conversation_note_add | Add an internal note to a conversation (team-only) WRITE action |
intercom_conversation_reply | Add a reply to a conversation message_type: comment = internal note (team only), email = customer-visible reply. |
intercom_conversation_tags_add | Add tags to a conversation Pass tag_ids (array of tag IDs). |
intercom_conversation_tags_remove | Remove a tag from a conversation WRITE action |
intercom_conversations_get | Get one conversation by ID. Returns full ticket details including all messages/replies. |
intercom_conversations_list | List conversations (tickets) Filter by status (open|closed|snoozed|unassigned), assignee_id. |
intercom_conversations_update | Update a conversation Change status to open/closed/snoozed, assign/unassign to admin, or snooze until a time. |
intercom_tags_list | List all tags in the workspace |
Ask your agent
Requests to paste as they are. Each one runs on the actions named under it.
intercom_conversations_listintercom_conversations_getintercom_articles_listConnect Intercom in a minute
One MCP for every integration. Add it once, then every MCP in the catalog is a request away.
- 01
Add FlyMy.AI
Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
- 02
Add your Intercom access token
Paste it into the Intercom connection settings once; it stays with FlyMy.AI, never in a prompt or a chat.
- Intercom access token - Intercom Developer Hub - your app - Authentication - Access Token. Get access token ->
- 03
Ask
Paste a request from this page. Every run shows what it cost.
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
Then run /mcp in Claude Code and sign in.
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
Then run codex mcp login flymy to sign in.
https://mcp-agents.flymy.ai/mcp
Settings, Connectors, Add custom connector: paste this URL.
Pay per run
FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Intercom account, under its plan and limits. No seats and no minimum.
Go to the source
From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.