# Zendesk MCP for AI Agents | FlyMy.AI > Zendesk MCP for Claude, Codex and Cursor through FlyMy.AI. Zendesk support tickets, users, organizations, search. 14 actions, your own API key. Page: https://flymy.ai/mcp/zendesk/ MCP / Customer support # Zendesk MCP Zendesk support tickets, users, organizations, search. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Zendesk](https://flymy.ai/mcp/zendesk/#connect) [What it can do](https://flymy.ai/mcp/zendesk/#actions) Your own API key, 14 actions, Customer support Ask your agent ``` Find up to 10 open Zendesk tickets assigned to me and show their IDs and subjects. ``` Paste it into an assistant connected to FlyMy.AI. The agent picks the actions. ## What Zendesk MCP can do 14 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | `zendesk_organizations_get` | Get one organization | | `zendesk_organizations_list` | List organizations | | `zendesk_ticket_comments_create` | Add a comment to a ticket (JSON body). | | `zendesk_ticket_comments_list` | List comments on a ticket | | `zendesk_ticket_mark_as_solved` | Mark a ticket as solved (JSON body). Status is changed to 'solved'. | | `zendesk_ticket_status_me` | Get the currently authenticated user (self) Useful for finding your own user ID to filter 'assignee:me' or to see your role/email. | | `zendesk_tickets_create` | Create a new ticket (JSON body). | | `zendesk_tickets_get` | Get one ticket | | `zendesk_tickets_list` | List tickets | | `zendesk_tickets_search` | Search tickets with Zendesk Query Language (CQL) Examples: 'status:open assignee:me', 'subject:urgent', 'created:2025-01-01'. | | `zendesk_tickets_update` | Update a ticket (JSON body, partial). | | `zendesk_users_get` | Get one user by ID | **Show all 14 actions** | Action | What it does | |---|---| | `zendesk_users_list` | List users | | `zendesk_users_search` | Search users | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Find up to 10 open Zendesk tickets assigned to me and show their IDs and subjects.”** uses `zendesk_tickets_search` **“Read this Zendesk ticket and summarize the issue, priority and current status.”** uses `zendesk_tickets_get` **“Read up to 10 comments on this Zendesk ticket and summarize the troubleshooting already attempted in that excerpt.”** uses `zendesk_ticket_comments_list` ## Connect Zendesk in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Zendesk credentials Paste them into the Zendesk [connection settings](https://app.flymy.ai/mcp-configs#zendesk) once; they stay with FlyMy.AI, never in a prompt or a chat. - **Zendesk subdomain** - The {subdomain} in https://{subdomain}.zendesk.com. [About API tokens ->](https://support.zendesk.com/hc/en-us/articles/4408889192858) - **Agent email** - Your Zendesk account email (e.g. agent@company.com). - **API token** - Zendesk Admin - Apps and integrations - APIs - Zendesk API - Add API token. 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Zendesk account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://docs.flymy.ai/mcp/crisp ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://docs.flymy.ai/mcp/apps/faceup ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://docs.flymy.ai/mcp/apps/gleap ## Go to the source [Zendesk in the docs →](https://docs.flymy.ai/mcp/zendesk), [Zendesk connection settings →](https://app.flymy.ai/mcp-configs#zendesk), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.