# Productlane MCP - Tools, Setup and Examples | FlyMy.AI

> Productlane MCP for Claude, Cursor and Codex. Customer support, with 8 actions. Your API key. See setup, examples and pricing.

Page: https://flymy.ai/mcp/productlane/

MCP / Customer support

# Productlane MCP: customer support

Productlane is a customer support and feedback system designed for modern companies, built on Linear. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP.

[Connect Productlane](https://flymy.ai/mcp/productlane/#connect) [What it can do](https://flymy.ai/mcp/productlane/#actions)

Your own API key, 8 actions, Customer support

$ YOUR NEXT RUN

Claude Code, Codex, Cursor, Any agent

## Use Productlane MCP in your assistant

Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect.

```
Read https://flymy.ai/skill.md and https://flymy.ai/mcp/productlane.md. Help me connect Productlane MCP to this assistant. Then help me run this task: Use Productlane to enable widget. Ask me for the required inputs first and show the result.
```

[Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/productlane.md)

## What Productlane MCP can do

8 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs.

| Action | What it does |
|---|---|
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_ENABLE_WIDGET) `PRODUCTLANE_ENABLE_WIDGET` | Enable the productlane widget. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_CLOSE) `PRODUCTLANE_WIDGET_CLOSE` | Close the productlane widget. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_DISABLE) `PRODUCTLANE_WIDGET_DISABLE` | Disable the productlane widget across the entire page. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_OFF_EVENT) `PRODUCTLANE_WIDGET_OFF_EVENT` | Remove a previously registered widget event listener. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_ON_EVENT) `PRODUCTLANE_WIDGET_ON_EVENT` | Register a listener for productlane widget events. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_OPEN) `PRODUCTLANE_WIDGET_OPEN` | Generate a javascript snippet that opens the productlane widget. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_OPEN_DOCS) `PRODUCTLANE_WIDGET_OPEN_DOCS` | Open a specific docs article in the productlane widget. |
| [#](https://flymy.ai/mcp/productlane/#method-PRODUCTLANE_WIDGET_TOGGLE) `PRODUCTLANE_WIDGET_TOGGLE` | Toggle the productlane widget between open and closed states. |

## Ask your agent

Requests to paste as they are. Each one runs on the actions named under it.

**“Use Productlane to enable widget. Ask me for the required inputs first and show the result.”** uses `PRODUCTLANE_ENABLE_WIDGET`

**“Use Productlane to widget close. Ask me for the required inputs first and show the result.”** uses `PRODUCTLANE_WIDGET_CLOSE`

**“Use Productlane to widget disable. Ask me for the required inputs first and show the result.”** uses `PRODUCTLANE_WIDGET_DISABLE`

## Connect Productlane in a minute

One MCP for every integration. Add it once, then every MCP in the catalog is a request away.

1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy.
2. 02 ### Add your Productlane API Key Paste it into the Productlane [connection settings](https://app.flymy.ai/mcp-configs#productlane) once; it stays with FlyMy.AI, never in a prompt or a chat.
  - **Productlane API Key** - Your Productlane API key used for authentication. [Get API key →](https://productlane.com/docs/api-reference/authentication)
3. 03 ### Ask Paste a request from this page. Every run shows what it cost.

Claude Code

```
claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp
```

Then run /mcp in Claude Code and sign in.

Codex

```
codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp
```

Then run codex mcp login flymy to sign in.

claude.ai and Claude Desktop

```
https://mcp-agents.flymy.ai/mcp
```

Settings, Connectors, Add custom connector: paste this URL.

## Pay per run

FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Productlane account, under its plan and limits. No seats and no minimum.

[See usage pricing →](https://flymy.ai/pricing/)

## More Customer support MCPs

Tickets, help desks and customer conversations.

### Crisp

Crisp live chat: conversations, messages, people, sessions

16 actions / your API key

Link: https://flymy.ai/mcp/crisp/

### Faceup

FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct

1 action / your API key

Link: https://flymy.ai/mcp/faceup/

### Freshdesk

Freshdesk support: tickets, contacts, companies, agents, conversations

26 actions / your API key

Link: https://flymy.ai/mcp/freshdesk/

### Freshservice

Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments

11 actions / your API key

Link: https://flymy.ai/mcp/freshservice/

### Front

Front shared inbox: conversations, messages, contacts, tags, comments

39 actions / your API key

Link: https://flymy.ai/mcp/front/

### Gleap

Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their...

29 actions / your API key

Link: https://flymy.ai/mcp/gleap/

## Go to the source

[Productlane in the docs →](https://docs.flymy.ai/mcp/apps/productlane), [Productlane connection settings →](https://app.flymy.ai/mcp-configs#productlane), [Productlane website →](https://productlane.com), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/)

From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs.

---

For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.
