# Intercom MCP for AI Agents | FlyMy.AI > Intercom MCP for Claude, Codex and Cursor through FlyMy.AI. Intercom support: contacts, conversations, tickets, articles. 20 actions, your own API key. Page: https://flymy.ai/mcp/intercom/ MCP / Customer support # Intercom MCP Intercom support: contacts, conversations, tickets, articles. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Intercom](https://flymy.ai/mcp/intercom/#connect) [What it can do](https://flymy.ai/mcp/intercom/#actions) Your own API key, 20 actions, Customer support Ask your agent ``` List up to 10 open Intercom conversations with their IDs and reported assignees. ``` Paste it into an assistant connected to FlyMy.AI. The agent picks the actions. ## What Intercom MCP can do 20 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | `intercom_admins_list` | List admins (team members). Use admin IDs to assign conversations or create replies. | | `intercom_articles_get` | Get one article by ID | | `intercom_articles_list` | List help center articles. Returns paginated list of knowledge base articles. | | `intercom_companies_create` | Create a new company | | `intercom_companies_get` | Get one company by ID | | `intercom_companies_list` | List all companies. Returns paginated company list (with sort/order options). | | `intercom_company_contacts` | List contacts in a company. Returns all contacts associated with a company. | | `intercom_contact_conversations` | List conversations for a contact. Returns the contact's tickets/threads. | | `intercom_contacts_create` | Create a new contact | | `intercom_contacts_get` | Get one contact by ID | | `intercom_contacts_search` | Search contacts (leads/customers) Filter by email, phone, name, or custom attributes. | | `intercom_contacts_update` | Update a contact | **Show all 20 actions** | Action | What it does | |---|---| | `intercom_conversation_note_add` | Add an internal note to a conversation (team-only) WRITE action | | `intercom_conversation_reply` | Add a reply to a conversation message_type: comment = internal note (team only), email = customer-visible reply. | | `intercom_conversation_tags_add` | Add tags to a conversation Pass tag_ids (array of tag IDs). | | `intercom_conversation_tags_remove` | Remove a tag from a conversation WRITE action | | `intercom_conversations_get` | Get one conversation by ID. Returns full ticket details including all messages/replies. | | `intercom_conversations_list` | List conversations (tickets) Filter by status (open\|closed\|snoozed\|unassigned), assignee_id. | | `intercom_conversations_update` | Update a conversation Change status to open/closed/snoozed, assign/unassign to admin, or snooze until a time. | | `intercom_tags_list` | List all tags in the workspace | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“List up to 10 open Intercom conversations with their IDs and reported assignees.”** uses `intercom_conversations_list` **“Read this Intercom conversation and summarize the customer's issue and unresolved questions in five bullets.”** uses `intercom_conversations_get` **“List up to 10 Intercom help-center articles with their titles and URLs.”** uses `intercom_articles_list` ## Connect Intercom in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Intercom access token Paste it into the Intercom [connection settings](https://app.flymy.ai/mcp-configs#intercom) once; it stays with FlyMy.AI, never in a prompt or a chat. - **Intercom access token** - Intercom Developer Hub - your app - Authentication - Access Token. [Get access token ->](https://developers.intercom.com/building-apps/docs/authentication-types) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Intercom account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://docs.flymy.ai/mcp/crisp ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://docs.flymy.ai/mcp/apps/faceup ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://docs.flymy.ai/mcp/apps/gleap ## Go to the source [Intercom in the docs →](https://docs.flymy.ai/mcp/intercom), [Intercom connection settings →](https://app.flymy.ai/mcp-configs#intercom), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.