# Gorgias MCP for AI Agents | FlyMy.AI > Gorgias MCP for Claude, Codex and Cursor through FlyMy.AI. Gorgias e-commerce support: tickets, customers, messages, macros. 33 actions, your own API key. Page: https://flymy.ai/mcp/gorgias/ MCP / Customer support # Gorgias MCP Gorgias e-commerce support: tickets, customers, messages, macros. Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Gorgias](https://flymy.ai/mcp/gorgias/#connect) [What it can do](https://flymy.ai/mcp/gorgias/#actions) Your own API key, 33 actions, Customer support Ask your agent ``` List up to 10 open Gorgias tickets, most recently updated first, with their subjects and IDs. ``` Paste it into an assistant connected to FlyMy.AI. The agent picks the actions. ## What Gorgias MCP can do 33 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | `gorgias_bulk_update_tickets` | Bulk update tickets Provide ticket_ids (list) and status, priority, or assignee_id to apply to all. | | `gorgias_create_customer` | Create a customer | | `gorgias_create_integration` | Create an integration | | `gorgias_create_macro` | Create a macro | | `gorgias_create_message` | Add a message to a ticket | | `gorgias_create_tag` | Create a tag | | `gorgias_create_ticket` | Create a ticket | | `gorgias_delete_integration` | Delete an integration WRITE action | | `gorgias_delete_macro` | Delete a macro WRITE action | | `gorgias_delete_tag` | Delete a tag WRITE action | | `gorgias_delete_ticket` | Delete a ticket WRITE action | | `gorgias_get_customer` | Get one customer | **Show all 33 actions** | Action | What it does | |---|---| | `gorgias_get_integration` | Get one integration | | `gorgias_get_macro` | Get one macro | | `gorgias_get_message` | Get one message | | `gorgias_get_satisfaction_survey` | Get one satisfaction survey | | `gorgias_get_team` | Get one team | | `gorgias_get_ticket` | Get one ticket | | `gorgias_get_user` | Get one user (agent) | | `gorgias_list_customers` | List customers Filter by email. Pagination via limit and offset. | | `gorgias_list_integrations` | List integrations Pagination via limit and offset. | | `gorgias_list_macros` | List macros Pagination via limit and offset. | | `gorgias_list_messages` | List messages in a ticket Pagination via limit and offset. | | `gorgias_list_satisfaction_surveys` | List satisfaction surveys Filter by ticket_id. | | `gorgias_list_tags` | List tags Pagination via limit and offset. | | `gorgias_list_teams` | List teams Pagination via limit and offset. | | `gorgias_list_tickets` | List tickets Filter by status, channel, assignee. | | `gorgias_list_users` | List users (agents) Pagination via limit and offset. | | `gorgias_update_customer` | Update a customer Fields: email, name, phone, custom_fields. | | `gorgias_update_integration` | Update an integration Fields: account, password, custom_fields. | | `gorgias_update_macro` | Update a macro Fields: name, body, shortcuts. | | `gorgias_update_tag` | Update a tag Fields: name, color. WRITE action | | `gorgias_update_ticket` | Update a ticket Fields: status, priority, assignee_id, tags, subject. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“List up to 10 open Gorgias tickets, most recently updated first, with their subjects and IDs.”** uses `gorgias_list_tickets` **“Read this Gorgias ticket and summarize its subject, reported status and assignee.”** uses `gorgias_get_ticket` **“Read up to 10 messages on this Gorgias ticket and summarize the issue and troubleshooting in that excerpt.”** uses `gorgias_list_messages` ## Connect Gorgias in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Gorgias credentials Paste them into the Gorgias [connection settings](https://app.flymy.ai/mcp-configs#gorgias) once; they stay with FlyMy.AI, never in a prompt or a chat. - **Gorgias domain** - Your Gorgias subdomain, e.g. mycompany (from mycompany.gorgias.com). - **Account email** - Email of the Gorgias user that owns the API key. - **Gorgias API key** - Gorgias - Settings - REST API - copy your API key. [How to ->](https://docs.gorgias.com/en-US/finding-your-api-credentials-200520) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Gorgias account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://flymy.ai/mcp/crisp/ ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://docs.flymy.ai/mcp/apps/faceup ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gleap Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... 29 actions / your API key Link: https://docs.flymy.ai/mcp/apps/gleap ## Go to the source [Gorgias in the docs →](https://docs.flymy.ai/mcp/gorgias), [Gorgias connection settings →](https://app.flymy.ai/mcp-configs#gorgias), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-10-31: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.