# Gleap MCP - Tools, Setup and Examples | FlyMy.AI > Gleap MCP for Claude, Cursor and Codex. Customer support, with 29 actions. Your API key. See setup, examples and pricing. Page: https://flymy.ai/mcp/gleap/ MCP / Customer support # Gleap MCP: customer support Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their... Connect it to Claude, Codex, Cursor or any MCP client through one FlyMy.AI MCP. [Connect Gleap](https://flymy.ai/mcp/gleap/#connect) [What it can do](https://flymy.ai/mcp/gleap/#actions) Your own API key, 29 actions, Customer support $ YOUR NEXT RUN Claude Code, Codex, Cursor, Any agent ## Use Gleap MCP in your assistant Paste this prompt into Claude Code, Codex, Cursor or any agent. It reads the guide and helps you connect. ``` Read https://flymy.ai/skill.md and https://flymy.ai/mcp/gleap.md. Help me connect Gleap MCP to this assistant. Then help me run this task: Use Gleap to archive a ticket. Ask me for the required inputs first and show the result. ``` [Open FlyMy.AI](https://app.flymy.ai/new-agent) [Download brief](https://flymy.ai/mcp/gleap.md) ## What Gleap MCP can do 29 actions in the FlyMy.AI catalog, the most used first. Your agent finds them through search_tools and calls the one the task needs. | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_ARCHIVE_A_TICKET) `GLEAP_ARCHIVE_A_TICKET` | Archive a ticket. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_CREATE_A_COLLECTION) `GLEAP_CREATE_A_COLLECTION` | Create a help center collection. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_CREATE_A_NEW_CHAT_MESSAGE) `GLEAP_CREATE_A_NEW_CHAT_MESSAGE` | Create a new chat message. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_CREATE_A_NEW_TEAM) `GLEAP_CREATE_A_NEW_TEAM` | Create a new team. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_CREATE_A_NEW_TICKET) `GLEAP_CREATE_A_NEW_TICKET` | Create a new ticket. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_DELETE_A_USER_FROM_A_PROJECT) `GLEAP_DELETE_A_USER_FROM_A_PROJECT` | Remove a user from a project. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_ARTICLES) `GLEAP_GET_ALL_ARTICLES` | Retrieve all articles in a help center collection. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_CHAT_MESSAGES) `GLEAP_GET_ALL_CHAT_MESSAGES` | Retrieve all chat messages. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_COLLECTIONS) `GLEAP_GET_ALL_COLLECTIONS` | Retrieve all help center collections. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_INVITATIONS_FOR_A_PROJECT) `GLEAP_GET_ALL_INVITATIONS_FOR_A_PROJECT` | Retrieve all invitations for a project. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_SESSIONS) `GLEAP_GET_ALL_SESSIONS` | Retrieve all sessions for the current project. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_TEAMS) `GLEAP_GET_ALL_TEAMS` | Retrieve all teams. | **Show all 29 actions** | Action | What it does | |---|---| | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_TICKETS) `GLEAP_GET_ALL_TICKETS` | Retrieve all tickets. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_ALL_USERS_FOR_A_PROJECT) `GLEAP_GET_ALL_USERS_FOR_A_PROJECT` | Retrieve all users for a project. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_A_CHECKLIST_ACTION) `GLEAP_GET_A_CHECKLIST_ACTION` | Retrieve a specific engagement checklist by its ID. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_A_COLLECTION) `GLEAP_GET_A_COLLECTION` | Retrieve a help center collection by ID. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_A_TICKET) `GLEAP_GET_A_TICKET` | Retrieve a specific ticket by its ID. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_CURRENT_USER) `GLEAP_GET_CURRENT_USER` | Retrieve the currently authenticated user's details. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_HELP_CENTER_SOURCES) `GLEAP_GET_HELP_CENTER_SOURCES` | Retrieve available help center sources. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_NOTIFICATION_TICKET) `GLEAP_GET_NOTIFICATION_TICKET` | Retrieve a notification ticket using its share token. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_GET_SESSION_CHECKLISTS) `GLEAP_GET_SESSION_CHECKLISTS` | Retrieve checklists for a given session. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_IDENTIFY_USER) `GLEAP_IDENTIFY_USER` | Identify or update user information. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_LINK_A_TICKET) `GLEAP_LINK_A_TICKET` | Link a ticket. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_SEARCH_FOR_TICKETS) `GLEAP_SEARCH_FOR_TICKETS` | Search for tickets. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_TRACK_EVENTS) `GLEAP_TRACK_EVENTS` | Track server-side customer events. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_UNARCHIVE_A_TICKET) `GLEAP_UNARCHIVE_A_TICKET` | Unarchive a ticket. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_UNLINK_A_TICKET) `GLEAP_UNLINK_A_TICKET` | Unlink a ticket. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_UPDATE_A_USER_FOR_A_PROJECT) `GLEAP_UPDATE_A_USER_FOR_A_PROJECT` | Update a user's role in a project. | | [#](https://flymy.ai/mcp/gleap/#method-GLEAP_UPDATE_CHAT_MESSAGE) `GLEAP_UPDATE_CHAT_MESSAGE` | Update a chat message. | ## Ask your agent Requests to paste as they are. Each one runs on the actions named under it. **“Use Gleap to archive a ticket. Ask me for the required inputs first and show the result.”** uses `GLEAP_ARCHIVE_A_TICKET` **“Use Gleap to create a collection. Ask me for the required inputs first and show the result.”** uses `GLEAP_CREATE_A_COLLECTION` **“Use Gleap to create a new chat message. Ask me for the required inputs first and show the result.”** uses `GLEAP_CREATE_A_NEW_CHAT_MESSAGE` ## Connect Gleap in a minute One MCP for every integration. Add it once, then every MCP in the catalog is a request away. 1. 01 ### Add FlyMy.AI Add the FlyMy.AI MCP to your assistant with one of the commands below and sign in. No key to copy. 2. 02 ### Add your Gleap credentials Paste them into the Gleap [connection settings](https://app.flymy.ai/mcp-configs#gleap) once; they stay with FlyMy.AI, never in a prompt or a chat. - **Gleap API Token** - The secret API token for authenticating API requests. This can be found in your project settings under 'API token'. [Get API key →](https://docs.gleap.io/documentation/server/rest-api) - **Gleap Project ID** - The Project ID associated with your Gleap project. You can find this in your project settings. [Get API key →](https://docs.gleap.io/documentation/server/rest-api) 3. 03 ### Ask Paste a request from this page. Every run shows what it cost. Claude Code ``` claude mcp add --transport http flymyai https://mcp-agents.flymy.ai/mcp ``` Then run /mcp in Claude Code and sign in. Codex ``` codex mcp add flymy --url https://mcp-agents.flymy.ai/mcp ``` Then run codex mcp login flymy to sign in. claude.ai and Claude Desktop ``` https://mcp-agents.flymy.ai/mcp ``` Settings, Connectors, Add custom connector: paste this URL. ## Pay per run FlyMy.AI bills the run: the model and the tool's seconds. Calls go to your own Gleap account, under its plan and limits. No seats and no minimum. [See usage pricing →](https://flymy.ai/pricing/) ## More Customer support MCPs Tickets, help desks and customer conversations. ### Crisp Crisp live chat: conversations, messages, people, sessions 16 actions / your API key Link: https://flymy.ai/mcp/crisp/ ### Faceup FaceUp is an anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct 1 action / your API key Link: https://flymy.ai/mcp/faceup/ ### Freshdesk Freshdesk support: tickets, contacts, companies, agents, conversations 26 actions / your API key Link: https://flymy.ai/mcp/freshdesk/ ### Freshservice Freshservice ITSM: tickets, agents, requesters, assets, problems, changes, departments 11 actions / your API key Link: https://flymy.ai/mcp/freshservice/ ### Front Front shared inbox: conversations, messages, contacts, tags, comments 39 actions / your API key Link: https://flymy.ai/mcp/front/ ### Gorgias Gorgias e-commerce support: tickets, customers, messages, macros 33 actions / your API key Link: https://flymy.ai/mcp/gorgias/ ## Go to the source [Gleap in the docs →](https://docs.flymy.ai/mcp/apps/gleap), [Gleap connection settings →](https://app.flymy.ai/mcp-configs#gleap), [Gleap website →](https://gleap.io/), [Every MCP in the catalog →](https://flymy.ai/mcp/#catalog), [Usage pricing →](https://flymy.ai/pricing/) From the FlyMy.AI platform catalog of 2026-11-03: name, description, actions and setup as the platform lists them. Examples are requests to paste, not recorded runs. --- For agents: the FlyMyAI operating guide (sign up, connect, run models, tools and agents) is https://flymy.ai/skill.md, and https://flymy.ai/llms.txt lists the other pages and the documentation.